We are confident in our product and offer Lifetime guarantee for FlexRC branded frames. It means that if you will happen to break one of our frames while using it according to described limitations then we will replace it for free, so you will only have to cover shipping costs. […]
FAQ
8 posts
Although all electronic items are tested by the factories before they become available for purchase, occasionally it can happen that you will receive DOA item. We guarantee that parts you receive are in 100% working condition upon arrival to you, but if it is was damaged, modified, improperly installed, misused […]
Unfortunately because of technical limitations we can’t combine orders. The only way it can be done is by cancelling your unprocessed order and placing another modified order.
If you’ve selected shipping method which includes tracking number (typically such shipping method has Tracked, Expedited, Priority or Xpresspost in their name) then you can track it at CanadaPost website or you local postal service website. If your package has been shipped without any tracking (typically shipping method contains “Air” […]
Delivery time can vary a lot depending on the destination and various other factors like holidays, customs and local post. FlexRC can’t speed it up or affect in any way. As far as we observed typical delivery times are: USA Small Packet USA Air: 6 – 14 days Tracked Packet […]
Orders are usually processed within 2 to 5 business days and we are working hard to reduce order processing time. Selecting different shipping methods won’t affect processing time because orders are handled in the order they are received. Please refer to Terms and conditions for more information.